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Hello,
I just want to say a massive thank you to Ross for yesterday, he knew how important it was to me to get to the top and he made sure we did it. He made us all feel completely safe and we had 100% faith in him that if anything was to go wrong he would be able to deal with it. He is a credit to your company. He kept spirits up when we had all seriously had enough and we can't thank him enough.
Holly
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